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FAQ

Can we control which brands appear on our pages?​

Yes. You have full control over which advertisers can appear on your post-purchase pages, at three levels:

  • Category and sub-category — exclude whole categories. Choosing your own category at setup also automatically keeps direct competitors off your pages.
  • Sensitive categories — blanket-exclude sensitive categories (alcohol, gambling, and similar) with one setting.
  • Individual advertiser or domain — block a specific brand by name or domain.

Your exclusions always take priority — anything you block stays off your pages. For step-by-step instructions, see Setting up exclusions.

Do offers display for everyone?​

Your offers display, generally speaking, to all shoppers — with one big geographic exception: offers won't populate for shoppers based in Europe. We suppress offers from loading if our system detects, based on IP address, that a shopper is in one of the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Is Disco ADA compliant?​

Yes. As of December 5, 2022, the DiscoOffers widget is ADA compliant (WCAG Level AA) on both desktop and mobile browsers. To ensure we build AA-compliant products moving forward, we've also established an internal checklist for our designers and engineers to follow.